At 9yyy, we take privacy seriously. This page explains exactly what data we collect when you use 9yyy.click, why we collect it, how it's stored, who can see it, and what rights you have. Plain English — no legal jargon where it can be avoided.
This Privacy Policy applies to 9yyy.click ("9yyy", "we", "us", "our") — a betting and gaming platform operated primarily for users in Pakistan. 9yyy provides sports betting, cricket betting, online casino, live casino and Ludo games, all accessible through the 9yyy.click website.
When you create an account, make a deposit, place a bet, play a casino game or contact our support team, you share certain personal information with us. This policy explains what we do with that information from the moment you land on our site to the moment your account is eventually closed.
If you have any questions about this policy that aren't answered here, our support team is available at support@9yyy.click around the clock in Urdu and English. We'd rather you asked than stayed uncertain about how your data is handled.
9yyy collects personal data in three ways: information you give us directly, information generated automatically when you use the platform, and — in limited cases — information from verified third-party sources. Here's the breakdown.
| Data Type | Collected at Registration | Collected During Use | Required for Account? |
|---|---|---|---|
| Name & Date of Birth | ✅ Yes | — | Required |
| Email / Mobile Number | ✅ Yes | — | Required |
| CNIC / ID Document | — | ✅ KYC | For withdrawal |
| Payment Method Details | — | ✅ Yes | For deposit |
| IP Address & Device Info | ✅ Yes | ✅ Yes | Automatic |
| Bet & Game History | — | ✅ Yes | Automatic |
| Support Chat Logs | — | ✅ When used | Optional |
Every piece of data 9yyy collects has a specific reason. We don't collect information speculatively — here's exactly what each category is used for.
9yyy processes your personal data on the following legal grounds:
9yyy uses cookies and similar tracking technologies to make the platform work properly, to keep your session active while you're logged in, and to help us understand how the site is being used. Here's what each type of cookie does.
These cookies are essential for the site to function. They keep you logged in, maintain your bet slip across pages, and ensure the platform loads correctly. You cannot opt out of these without disabling the site's core functionality.
These cookies collect anonymised information about how visitors use 9yyy — which pages are most visited, how long sessions last, and where users leave the site. We use this data to improve the platform. No personally identifiable information is included in analytics data.
Functional cookies remember your preferences — your preferred language, your last used payment method display, and similar settings that make the site more convenient to use. These are not essential but improve your experience.
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Be aware that blocking all cookies will affect your ability to use 9yyy, as session cookies are required for login functionality. Instructions for managing cookies are available in your browser's help section.
9yyy does not sell your personal data to any third party — not to advertisers, data brokers, or any other commercial entity. Your data is shared only in the following limited and necessary circumstances.
Your payment details are shared with our payment processing partners — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT network banks, and our Visa/Mastercard gateway — solely for the purpose of processing your deposit or withdrawal. All payment processors used by 9yyy are required to maintain data security standards equivalent to our own.
KYC documents you submit may be processed by a third-party identity verification service on our behalf. This service processes your documents under a strict data processing agreement with 9yyy and does not retain your documents beyond the period required to complete verification.
9yyy uses cloud hosting, software-as-a-service tools and customer support platforms that involve third-party infrastructure providers. These providers process data on 9yyy's behalf under contractual data processing agreements and are prohibited from using your data for their own purposes.
9yyy is required by law to disclose certain data to regulatory authorities or law enforcement when requested through proper legal channels. This includes anti-money laundering reporting obligations. 9yyy will notify you of any such disclosure unless legally prohibited from doing so.
Keeping your personal data secure is a core responsibility at 9yyy. We implement a range of technical and organisational measures designed to prevent unauthorised access, accidental loss, disclosure or destruction of your data.
No system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal information, 9yyy will notify affected users as soon as reasonably practicable, including information about what data was affected and what steps you should take.
9yyy retains personal data for as long as is necessary to provide the services you have signed up for, and as long as is required by our legal and regulatory obligations. The following retention periods apply as a general guide.
When data is no longer required, 9yyy securely deletes or anonymises it in accordance with our data retention schedule. If you would like to request deletion of your data ahead of the standard retention period, please see Section 9.
As a user of 9yyy, you have a number of rights regarding your personal data. These rights can be exercised at any time by contacting us at support@9yyy.click. We will respond to all valid requests within 30 days.
You can request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format. This is sometimes called a "Subject Access Request".
If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update most account information directly from your account settings page without needing to contact support.
You can request deletion of your personal data. Note that we may not be able to delete all data immediately if it is subject to legal retention requirements — for example, transaction records needed for anti-money laundering compliance. We will tell you clearly what can and cannot be deleted and why.
In certain circumstances, you can ask us to stop actively processing your data while retaining it — for example, if you have contested the accuracy of the data and we are in the process of verifying it.
You can request your personal data in a machine-readable format (such as CSV or JSON) to transfer to another service. This applies to data you provided to us directly and data generated by your account activity.
You can object to processing carried out on the basis of our legitimate interests — for example, using your data for analytics or fraud detection. We will review your objection and stop the processing unless we have compelling legitimate grounds that override your rights.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing that occurred before the withdrawal.
9yyy is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The platform is not intended for use by minors and all registration flows include an age declaration requirement.
If we discover or have reasonable grounds to believe that a user is under 18, we will suspend the account immediately, void any bets or winnings generated during the period of underage use, and return any deposited funds to the originating payment method after appropriate verification. KYC documentation may be requested to verify age at any point.
If you believe a minor has registered on 9yyy, please contact us immediately at support@9yyy.click with as much detail as possible. We will investigate and take action promptly.
9yyy may send you promotional communications about new features, special offers, PSL and cricket betting promotions, and platform updates — but only if you have opted in to receive them. We send marketing via email and SMS to your registered contact details.
You can opt out of marketing communications at any time through any of the following methods:
Opting out of marketing does not affect important account communications — we will still contact you about deposits, withdrawals, security alerts, responsible gaming checks and other account-essential matters regardless of your marketing preferences.
While 9yyy's linking policy is tightly controlled, the platform may from time to time reference third-party services in the context of responsible gaming resources, payment provider information, or sports data attribution. Any external service operates under its own privacy policy, and 9yyy is not responsible for how those services handle personal data.
If you navigate away from 9yyy.click to an external site — including by clicking a link in a support communication — you should review that site's privacy policy independently. 9yyy makes no representations about the privacy practices of any third party.
9yyy may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, we will notify registered users by email or via an in-platform notice at least 7 days before the revised policy takes effect — except where an immediate update is required by law.
The "Last Updated" date at the top of this page reflects the date of the most recent material revision. We encourage you to review this policy periodically, particularly before using a new feature or providing additional personal information.
Continued use of 9yyy after a privacy policy update takes effect constitutes acceptance of the revised policy. If you have concerns about any change, please contact support@9yyy.click before the effective date and we will do our best to address them.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to make a complaint about how 9yyy has handled your personal data, please contact us using the following channels.
We take all privacy complaints seriously. When you raise a concern, we will acknowledge receipt within 48 hours, investigate the matter thoroughly, and provide a written response within 30 days. If you are not satisfied with our response, you have the right to escalate the complaint to the appropriate data protection authority in your jurisdiction.
Privacy isn't just a policy document at 9yyy — it's built into how the platform operates from the ground up.
Every byte of data transferred between your device and 9yyy.click is protected by 256-bit SSL encryption — the same standard used by major banks. The padlock in your browser confirms it's active at all times.
9yyy has never sold user data to advertisers or data brokers, and never will. Your personal information is used only to provide you with the services you signed up for and to comply with legal requirements.
Card payments on 9yyy are processed by a PCI-DSS Level 1 certified gateway. Full card numbers are never stored on 9yyy servers — only an encrypted token that cannot be reversed to reveal your card details.
Only 9yyy staff members who genuinely need access to your data as part of their job can see it. Access is logged, audited and immediately revoked when staff change roles or leave the organisation.
Access, correct, export or delete your data — all requests are handled by a real person, not an automated system. We respond within 30 days and take every request seriously regardless of your account size.
Have a question about how 9yyy handles your data? Our support team is available 24/7 in both Urdu and English via live chat or email. Privacy questions get the same priority as account and payment queries.
This Privacy Policy was last updated in January 2025. Registered users were notified by email. For questions about any specific section, contact support@9yyy.click.
Your 9yyy account contains sensitive personal and financial information. Always log out on shared devices and never share your password. Report suspicious activity immediately to our support team.
Now you know exactly how 9yyy handles your personal data, you can register with confidence. Fast PKR payments, 24/7 support in Urdu and English, and a platform that treats your information with the respect it deserves.
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